DELIVER AMAZING 

VISITOR EXPERIENCES

Supporting tourism businesses and destination managers to deliver knock out visitor experiences that drive a sustainable visitor economy.

CORE SERVICES

INDUSTRY SUPPORT

Supporting regional tourism operators to achieve their business goals. Hands-on help to design business and marketing plans, write grant applications and prepare awards submissions.    

DESTINATION SUPPORT

Partner with destination managers to design and implement industry development and product development programs to support sustainable destinations. 

EXPERIENCE DEVELOPMENT

Support for tourism operators and destination managers to develop new or enhanced visitor experiences using experience design principles and tools. 

LATEST PROJECT

Working with the Victorian Tourism Industry Council (VTIC), this program provides one-on-one support for tourism operators to help them make plans for business recovery.

Sessions cover topics such as adapting to new markets, understanding changing consumer trends, managing staffing challenges and dealing with changing regulations.

CONTACT ME

Macedon Ranges, Victoria, Australia 3437

Karen Oliver